Career at Stonewater Financial

Position: Client Associate

Stonewater Financial, a boutique wealth management firm, is seeking a dedicated Client Associate to join our dynamic team. The Client Associate is often the first point of contact for client inquiries and plays a pivotal role in conjunction with Financial Advisors to deliver a seamless and integrated client experience. The ideal candidate will excel at establishing, maintaining, and building relationships while providing exceptional client service.

Key Responsibilities:

– Client Onboarding and Account Maintenance: Take ownership of the client onboarding process and account maintenance for both new and existing clients. This includes collecting account-specific information, obtaining necessary documents from clients, and ensuring compliance with regulatory policies and procedures.

– Product and Application Support: Provide support across a diverse suite of products and applications including but not limited to; Advisor Services, Wealth Planning & Advice, Goal Based Planning, Liabilities Planning, Banking & Lending solutions.

– Administrative and Operational Support: Perform daily administrative and operational duties that support the Financial Advisor(s) and clients; including money transfers, client account maintenance, and handling ad hoc requests.

– Trade Execution: Execute equity trades, mutual fund orders, fixed income trades, and private investments on behalf of clients and Financial Advisor(s).

– Interdepartmental Liaison: Serve as a liaison between the sales team, partner management, compliance, and various other business units throughout the firm, ensuring smooth communication and prompt resolution of client queries.

– Initiative, Remediation & Marketing Support: Proactively support firm and regional initiatives, remediations and marketing activities, and actively participate in recurring local, national, and technology team meetings.

Required Qualifications, Capabilities, and Skills:

– Bachelor’s degree or equivalent experience.
– Proven ability to be a self-starter, act as an end-to-end owner of tasks, and work independently in a fast-paced environment.
– Ability to proactively identify and deliver appropriate solutions that address the needs of our clients.
– Effective communication skills, maintaining professionalism in difficult situations.

Preferred Qualifications, Capabilities, and Skills:

– Ability to adapt to changing technology and regulatory policies.
– Highly proficient in Microsoft Word, PowerPoint, and Excel.
– Experience in building and maintaining client relationships.
– Strong skills in financial planning, account opening, account maintenance, and documentation.
– Proficiency in preparing materials for client meetings, managing relationships, and account reviews.
– Ability to prepare timely and accurate performance reports, identify business and product opportunities, and engage in proactive risk management.
– Experience in marketing, utilizing social media to promote the Company, and engaging prospective new clients.

Stonewater Financial is dedicated to fostering a team-oriented, supportive environment. We believe in investing in the growth of our team members and providing them with the tools and support necessary to excel in their roles. If you’re ready to take the next step in your career and contribute to a client-focused, results-driven team, we invite you to apply.

If you have any questions, feel free to reach out to us at info@stonewaterfinancial.com